Pop-a-Shot hired Grindstone to redesign their website with two goals in mind: increase online sales and reduce the time their customer service staff spent answering questions. Their average monthly sales increased and the product hub we conceived and built provided customers with one URL where the most frequent customer questions are answered.
ECOMMERCE
J Draper Glass
J Draper Glass’s website needed to not only sell glass art, but also to showcase the beauty of the work. I designed the site architecture to help shoppers purchase more quickly despite the larger offering of products and classes.